Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendy Becerra Ortiz

Maryville,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2022 - Current
  • Assists 50+customers daily by solving customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
  • Calculates dosage, fills prescriptions, prepares packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Performs a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality, in accordance with CVS policies and procedures, the states professional standard and other regulatory entities.
  • Resolves third-party billing, computer system and customer service issues.
  • Communicates with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Sales Representative

Mobilelink USA
02.2022 - 01.2023
  • Provided exceptional sales experience by working directly with consumers, promoting mobile devices, tablets, and reporting products, promotions and on-site services.
  • Sold no-contract wireless phones, service plans and accessories in a fast-paced environment, while effectively balancing customer experience.
  • Met and exceeded assigned sales goals including; gross and net sales, accessory sales, rate plans, add-ons, retention goals, and auto bill pay goals.
  • Maintained stores cleanliness, replenished sales floor, kept displays current and complaint to corporate standards
  • Explored individual needs and provided hands-on demonstrations of the latest and greatest technology in-store
  • Performed daily opening and closing procedures, money handling, inventory counts.

Stocker/Store Receiver

Lowes Home Improvement
02.2022 - 09.2022
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

Education

High School Diploma -

Harker Heights High School
Harker Heights, TX

Skills

  • Task Prioritization
  • Communication skills
  • High-Volume Environments
  • Strong Telephone Etiquette
  • POS Systems
  • Problem-Solving Skills
  • Adaptability
  • Attention to detail

Languages

Spanish

Timeline

Pharmacy Technician

CVS Pharmacy
09.2022 - Current

Sales Representative

Mobilelink USA
02.2022 - 01.2023

Stocker/Store Receiver

Lowes Home Improvement
02.2022 - 09.2022

High School Diploma -

Harker Heights High School

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Wendy Becerra Ortiz