Wendy Blanchard
Foothill Ranch,CA
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
20
20
years of professional experience
Work History
Barista
Starbucks
05.2018 - Current
- Cultivated and maintained work culture through team building and positive interactions.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Served customers quickly and efficiently and created strategies to prevent delays.
CUSTOMER SERVICE ASSOCIATE
Pro Data Imaging
01.2017 - 04.2018
- Determined charges for services requested and arranged for billing.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
Ranco Realty Group
06.2004 - 12.2016
- Filed and retrieved corporate documents, records and reports.
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Coordinated travel arrangements by booking airfare, hotel, and ground transportation.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Education
Bachelor of Arts (B.A.) Liberal Arts -
ARIZONA STATE UNIVERSITY
Tempe, AZ12.2022
Skills
- Guest Inquiries
- Positive Learning Environment Encouraging Others
- Store Opening and Closing Procedures
- Intuit QuickBooks
- Bookkeeping and Basic Accounting
- POS Systems
- Safe Food Handling
- Customer Service
References
References available upon request
Timeline
Barista
Starbucks
05.2018 - Current
CUSTOMER SERVICE ASSOCIATE
Pro Data Imaging
01.2017 - 04.2018
EXECUTIVE ASSISTANT TO THE CHIEF EXECUTIVE OFFICER
Ranco Realty Group
06.2004 - 12.2016
Bachelor of Arts (B.A.) Liberal Arts -
ARIZONA STATE UNIVERSITY
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