Wendy Cano
Pharr,TX
Summary
Motivated individual with strong organizational and communication skills. Brings reliability and positivity to all tasks while eager to learn and develop in fast-paced environments. Dedicated to contributing effectively to team objectives and fostering workplace success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Office Specialist
South Texas Health System Clinics
McAllen, TX
09.2024 - 01.2026
- Scheduled patient appointments using electronic health record (EHR) systems to optimize clinic workflow.
- Managed patient intake processes, ensuring accurate data entry and compliance with healthcare regulations.
- Coordinated communication between medical staff and patients to enhance service delivery and satisfaction.
- Assisted in insurance verification procedures, reducing claims denials through meticulous documentation.
- Processed payments from patients promptly and accurately while answering any questions regarding their account balances or insurance coverage.
- Strengthened patient relationships with consistent follow-up on test results, appointments, and referrals.
Truck Dispatcher
Fourwide Transportation
McAllen, TX
03.2024 - 09.2024
- Coordinated daily routes for drivers, optimizing delivery schedules and minimizing delays.
- Monitored fleet performance using GPS tracking systems, ensuring timely arrivals at destinations.
- Communicated effectively with drivers to provide real-time updates and address concerns promptly.
- Maintained accurate records of shipments and deliveries to enhance operational efficiency.
Education
CNA, Patient Care Tech , EKG Tech, Phlebotomist -
South Texas College
McAllen, TX05.2026
Associate of Arts -
South Texas College
McAllen, TX05.2020
Skills
- Patient scheduling
- Office management
- Safety protocols
- Health monitoring
- Claims processing
- CPR certification
- Phlebotomy techniques
- Medical equipment operation
- Patient assistance
Certification
- CPCT/A - Patient Care Technician/Assistant
- CNA - Certified Nurse Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Office Specialist
South Texas Health System Clinics
09.2024 - 01.2026
Truck Dispatcher
Fourwide Transportation
03.2024 - 09.2024
CNA, Patient Care Tech , EKG Tech, Phlebotomist -
South Texas College
Associate of Arts -
South Texas College