Certified Medical Assistant
Northeast Georgia Physicians Group
Gainesville, GA
04.2024 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Responded to patient callbacks and phone-in prescription refill requests.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Handled general office duties to support administrative staff during peak hours.
- Completed and submitted clinical documentation in accordance with agency guidelines.
