Wendy Forbes

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

I started my career with the Highway Patrol as a dispatcher. I then became a driver examiner, clerk, executive secretary, administrative assistant. I retired as a regional trainer.

I worked for the Patrol for over 31 years.