Wendy Frey Hustad
Phoenix
Summary
Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions.
Overview
20
20
years of professional experience
Work History
Administrative Assistant III
Arizona State Board of Education
06.2021 - Current
- Created and maintained physical and digital case files for the Investigations Unit, ensuring easy access and organization.
- Provide administrative support to the Investigations Unit for the State Board of Education.
- Managed constituent inquiries by responding to telephone calls and correspondence.
- Monitor incoming mailboxes and respond to inquiries in a timely manner.
- Managed the submission process for Fingerprint Clearance Card applications to ensure compliance with Department of Public Safety requirements.
- Maintain accurate records, notes, and minutes regarding case files.
- Maintained filing systems for efficient record-keeping and retrieval.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Compose and distribute correspondence to individual educators & members of the public.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Data Integrity Specialist
Phoenix Police Department
03.2021 - 06.2021
- Maintained accuracy and integrity of vehicular data in RMS system, ensuring reliable information for law enforcement.
- Entered and cleared stolen vehicle information, including plates and missing persons, facilitating timely recovery efforts.
- Entered data into law enforcement databases to support local, state, and national investigations.
- Ensured efficient communication and workflow by addressing numerous phone calls and responsibilities.
- Work under tight deadlines while providing a high level of customer service.
Operations Assistant Specialized Enforcement Support Division
Maricopa County Sheriff’s Office
12.2021 - 03.2021
- Coordinated enforcement support calendar, appointments, schedules, and official meetings to ensure efficient time management.
- Streamlined administrative functions by organizing data processing and office requisitions while maintaining confidentiality of sensitive information.
- Receive and review hardcopy Incident Reports (IR) and file documents for compliance and prepare IR documents for release.
- Streamlined the department's personnel folder filing system, enhancing efficiency in retrieving employee documentation.
- Led weekly staff meetings and coordinated with Command Staff to facilitate clear communication and alignment on departmental priorities.
- Performed data queries to extract relevant information for comprehensive analysis and reporting.
- File, retrieve, and maintain a variety of informational data files to analyze and detect trends.
Records Specialist
Maricopa County Sheriff’s Office
07.2019 - 12.2019
- Executed data entry and docketing for all received legal documents, ensuring accurate verification, time-stamping, and processing for service.
- Determined jurisdiction, correct authority, and lawfulness of all incoming documents.
- Coordinated with local, county, state, and federal law enforcement agencies across the United States.
- Managed administrative tasks including budget preparation, policy formulation, and recommendations for training assignments for departmental personnel.
Records Examiner: Forfeiture Support Associates
Drug Enforcement Administration
01.2006 - 01.2019
- Supported Technical Operations Group, Financial Investigations Group, and Enforcement Group 3 with administrative and investigative tasks, enhancing overall operational efficiency.
- Managed over 150 criminal investigation case files in accordance with the DEA Official Files Management Plan, and the DEA policies and procedures; maintained the physical hard-copy and electronic case files, and implemented appropriate disposition of historic files.
- Oversaw physical inventory of capitalized and non-capitalized administrative property assigned to the Technical Operations Group; accountable for over 3,000 pieces of equipment with an estimated value of $1.2 million.
- Compiled investigative reports detailing research findings and utilized electronic monitoring and tracking software.
Education
Bachelor's Degree - Criminal Justice
Western International University
Tempe, ArizonaSkills
- Data management and organization
- Microsoft Office proficiency
- Correspondence drafting skills
- Record keeping and documentation
- Customer service excellence
Timeline
Operations Assistant Specialized Enforcement Support Division
Maricopa County Sheriff’s Office
12.2021 - 03.2021
Administrative Assistant III
Arizona State Board of Education
06.2021 - Current
Data Integrity Specialist
Phoenix Police Department
03.2021 - 06.2021
Records Specialist
Maricopa County Sheriff’s Office
07.2019 - 12.2019
Records Examiner: Forfeiture Support Associates
Drug Enforcement Administration
01.2006 - 01.2019
Bachelor's Degree - Criminal Justice
Western International University