Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Hatcher

Saint Johns,FL

Summary

I am excited for the opportunity to be your next Administrative Assistant for the School District of St. Johns County! I am a detail-oriented administrative professional with strong experience in customer service, office operations, scheduling, CRM systems, and team coordination. Known for effective communication, problem-solving, and multitasking in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Director of Marketing

Local Wellness Ponte Vedra
12.2024 - Current
  • Manage marketing campaigns and design marketing materials to promote the continued growth and development of new business and client retention
  • Patient Care Coordinator and scheduling

Director of Administrative Operations

Florida Prime Sports
08.2023 - 12.2024
  • Collaborated with executive leadership to contribute to the development, execution and growth of the organization
  • Managed and lead administrative staff and onboarding process for new hires and interns
  • Managed financial oversight of the accounting team (AP/AR), monitored team budgets, participant registration and fees and communication with parents and coaches to ensure accurate record-keeping, financial tracking and compliance
  • Cultivated and maintained positive relationships with school board officials, parks and recreation representatives and city council members.

Legal Administrator

Flare
09.2022 - 06.2023
  • Collaborated with case delivery, finance and sales teams for issue resolution and client satisfaction
  • Created CRM of all clients, paralegal and attorney interactions
  • Advisory for clients by escalating issues to attorneys and providing resolutions for family law cases

Accounting Specialist

AV Logistics
06.2021 - 09.2022
  • Accounts Payable and Accounts Receivable reporting to the Director of Finance

Client Service Associate

UBS Financial Services
06.2017 - 08.2019
  • Assistant to multiple Financial Advisors
  • Branch Technology Liaison and Receptionist reporting to Branch Manager

National Sales Account Executive

BYO Recreation - A Playcore Company
06.2015 - 04.2016
  • National Sales and Equipment Distributor for Commercial Playgrounds, Parks, Recreation and Teacher's School Supplies

Retail Store Manager

Artsy Abode
11.2013 - 12.2014
  • Promoted to Store Manager - Artsy Abode - Ponte Vedra Beach, FL
  • Consistently exceeded monthly sales goals, managed and trained a team of store associates

Marketing Consultant

Gannett, Inc.
05.2013 - 11.2013
  • Business Development and Account Management
  • Print, Digital and Marketing Campaigns

Regional Sales Director

Compass Group USA/Canteen Refreshment Services
09.2012 - 05.2013
  • Solicited New Business and management contracts for Corporate Office Coffee and Vending Services utilizing the Sales Funnel (Jacksonville/Gainesville Territory Management)

Account Executive

White Publishing
10.2009 - 06.2012
  • New Business and Account Management
  • Consistently exceeded monthly sales quotas

Account Executive

Morris Communications
08.2004 - 10.2009
  • Skirt! Magazine Account Executive
  • Marketing Promotions Specialist
  • Graphic Designer

Education

BA - Communications

University of North Florida
Jacksonville, FL
05.2002

Skills

  • Client Engagement
  • Customer Relationships
  • Office Administration
  • Microsoft Suite
  • Scheduling and Coordination
  • Document Management
  • Logistics
  • CRM
  • Team Support and Collaboration
  • Verbal and Written Communication
  • Detail Oriented and Decision Making
  • Problem Solving and Crisis Management

Timeline

Director of Marketing

Local Wellness Ponte Vedra
12.2024 - Current

Director of Administrative Operations

Florida Prime Sports
08.2023 - 12.2024

Legal Administrator

Flare
09.2022 - 06.2023

Accounting Specialist

AV Logistics
06.2021 - 09.2022

Client Service Associate

UBS Financial Services
06.2017 - 08.2019

National Sales Account Executive

BYO Recreation - A Playcore Company
06.2015 - 04.2016

Retail Store Manager

Artsy Abode
11.2013 - 12.2014

Marketing Consultant

Gannett, Inc.
05.2013 - 11.2013

Regional Sales Director

Compass Group USA/Canteen Refreshment Services
09.2012 - 05.2013

Account Executive

White Publishing
10.2009 - 06.2012

Account Executive

Morris Communications
08.2004 - 10.2009

BA - Communications

University of North Florida