Wendy Hurst

• Facilitated housing search, voucher acquisition, and completion of housing applications to support participant needs. Attend housing appointments with participants for housing authorities, such as an ID or Social Security card. Set up apartments as preferred by the participant. Maintained regular communication with MRC case manager, providing timely updates on participant progress and needs. Attend transition meetings prior to the participant's discharge. Documented and tracked direct services, housing applications, shopping expenses, and all communications related to the participant to ensure comprehensive support. Initiate home assessments of housing space for suitable housing goods and furnishings. Purchase furniture, housing goods, and all essential items based on participant preferences. Set up utility services according to participant preferences. Adequately update services activity log, delivery reports, and submit reimbursement in a timely fashion.
• Coordinated client schedules to enhance service delivery and optimize caregiver assignments.
• Developed training materials for new staff, improving onboarding efficiency and compliance with company protocols.
• Implemented feedback systems to assess client satisfaction, driving improvements in service quality.

• Collaborated with adults facing mental health needs and/or substance use disorder; led activities and encouraged active participation, assisting members with resume writing and job searches for meaningful employment. Provided support and training at job sites. Supported members in achieving stable housing, employment, and essential life skills. Develop action plans and daily and monthly progress notes. Coordinate activities in the unit including member recruitment, scheduling, cleaning, and maintenance. Assist members in accessing transportation and/or providing needed transportation. Authored monthly newsletter and facilitated social activities for young adult club.
• Coordinated daily operations to enhance service delivery and member engagement.
• Developed and implemented program schedules to optimize resource allocation.
• Oversaw member intake processes, ensuring compliance with organizational policies.

• Athena EMR, child immunization, height and weight, Conducted urinalysis tests to assess patient health., strep tests, Collected urine samples from infants using appropriate techniques., Assessed and documented vital signs to ensure patient well-being.. Nebulizer treatments. Scheduled appointments and coordinated patient check-in and check-out processes to ensure efficient clinic operations.
• Assisted in patient intake and documentation, ensuring accurate medical records and efficient workflow.
• Administered vaccinations and medications under physician supervision, maintaining high standards of patient care.
• Coordinated patient appointments and follow-ups, optimizing scheduling processes to enhance clinic efficiency.

• Performed phlebotomy procedures on patients to collect blood samples, vitals, EKGs. Scheduled appointments, answered phones, recorded messages for efficient patient communication. Coordinated specialist appointments, processed prescription requests to support patient care.
• Administered patient care, including vital signs and health history documentation.
• Managed appointment scheduling and coordinated patient flow for optimal efficiency.
• Assisted in laboratory procedures, ensuring accurate specimen collection and processing.

• Prepared meals in advance for daily consumption. Performed various household tasks to maintain cleanliness and order. Assisted individuals with daily personal hygiene tasks. Physical and emotional support. Administered prescribed medications to ensure proper dosage and timing.
• Facilitated individual and group counseling sessions to promote personal growth and development.
• Developed and implemented behavior management plans to support residents' progress.
• Monitored daily activities to ensure adherence to program guidelines and safety protocols.

• Instructed students on core responsibilities of Medical Assistant, including phlebotomy, UA, vitals, immunizations, medical chart documentation, throat cultures, medical terminology, and nebulizer treatments. Phlebotomy, UA, vitals, immunization, how to document in a medical chart, throat cultures, medical terminology, nebulizer treatments
• Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
• Supported healthcare providers during examinations and procedures, enhancing patient comfort and care quality.
• Managed electronic health records system, maintaining data accuracy and confidentiality standards.

• Child immunization, height and weight, UA, strep tests, Prepared urine collection bags for infants, vital signs, EKGs, scheduling appointments, ordering medical supplies through Oracle, calling in, assisting with suture removal and catheters, meeting with drug representatives, keeping track of medications in sample cabinet. Trained new medical assistants /LPNs.
• Assisted in patient intake processes, ensuring accurate data entry and documentation.
• Administered immunizations and performed routine laboratory tests per clinical protocols.
• Supported physicians during examinations, enhancing patient comfort and care quality.

Graduated