Wendy Perry
Knoxville,TN
Summary
Results-driven billing specialist with 18 years of experience in medical billing and accounts receivable management within healthcare settings. Proven track record in reducing overdue payments by 80% and enhancing client satisfaction through accurate insurance verification. Skilled in Revenue Cycle Management, EMR, CPT, ICD-9, and ICD-10 coding, with a strong focus on maintaining financial integrity and efficiency in billing processes.
Overview
17
17
years of professional experience
Work History
Billing Specialist
Children’s Ear, Nose & Throat Specialists
05.2024 - Current
- Ensure accuracy of patient demographics and verify insurance eligibility and coverage to facilitate smooth billing processes.
- Calculate and communicate provider estimates for surgical procedures to inform parents of anticipated costs.
- Handle payment transactions using credit card software and engage with parents over the phone to secure timely settlements.
A/R Collections Specialist
Allmeds
08.2016 - 12.2020
- Analyzed and reconciled accounts receivable reports for multiple physician offices, resulting in an 80% reduction in overdue payments.
- Enhanced client satisfaction by ensuring accurate insurance information, leading to a significant decrease in claims denials.
- Conducted training for new hires and effectively managed their integration into the accounts receivable processes.
Accounts Receivables Clerk
Tennessee Orthopaedic Clinic
01.2015 - 08.2016
- Analyzed and rectified discrepancies in accounts receivable reports to ensure accuracy and integrity of financial data.
- Adjusted account credits to reflect precise billing and payment records, contributing to the reliability of the accounting system.
- Prepared and dispatched secondary and tertiary insurance claims, facilitating timely reimbursements and maintaining cash flow efficiency.
Billing and Collections Specialist
Associated Physicians
01.2008 - 12.2014
- Processed and submitted insurance claims to ensure accurate and timely reimbursement for medical services provided.
- Managed patient accounts by applying payments and preparing bank deposits to maintain accurate financial records.
Education
Tennessee Tech University
Knoxville, TN12.2006
Skills
- Customer Service
- Medical Billing and Coding 15 Years
- CPT
- Icd-9
- Icd-10
- Insurance Verification
- Hipaa
- Skills: Medical Coding
- Restaurant Server
Timeline
Billing Specialist
Children’s Ear, Nose & Throat Specialists
05.2024 - Current
A/R Collections Specialist
Allmeds
08.2016 - 12.2020
Accounts Receivables Clerk
Tennessee Orthopaedic Clinic
01.2015 - 08.2016
Billing and Collections Specialist
Associated Physicians
01.2008 - 12.2014
Tennessee Tech University
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