Wendy Rudy
Bend
Summary
Results-driven professional with expertise in communication and relationship management. Proven track record in overseeing daily operations, addressing customer concerns, and executing marketing strategies that boost growth and improve service delivery.
Overview
10
10
years of professional experience
Work History
General Manager
Snap Fitness Reed Market
Bend
08.2020 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Developed marketing strategies to attract new members and retain existing ones.
Survivorship and Community Education
St. Charles Cancer Center
Bend
01.2016 - 11.2020
- Engaged community members through outreach programs to raise awareness about cancer survivorship and available resources.
- Provided compassionate support and guidance to individuals navigating survivorship challenges.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Led fundraising initiatives to secure financial support for cancer research and patient services.
Education
Master of Arts - Communications
Liberty University
Lynchburg, VA07-2024
Skills
- Effective communication
- Conflict resolution
- Evaluations and assessments
- Classroom lectures
- Professional networking
- Public speaking
- Multitasking and organization
- Strategic planning
- Relationship building
- Business operations management
- Teaching and training
Accomplishments
Outstanding Senior of the Year, Oregon State University,2010
Affiliations
Graduate Teaching Assistant, Oregon State University, 2010-2013
Veteran
- Oregon Air National Guard, Religious Affairs Specialist, 2020-2021
- Oregon Air National Guard, Security Forces, 2017-2020
- United States Naval Reserves, Hospital Corpsman, 1989-2001
Timeline
General Manager
Snap Fitness Reed Market
08.2020 - Current
Survivorship and Community Education
St. Charles Cancer Center
01.2016 - 11.2020
Master of Arts - Communications
Liberty University