Wendy Stewart
Pagosa Springs,CO
Summary
Proven Camp Host with a track record of enhancing guest satisfaction at Pagosa Riverside Campground through exceptional customer service and effective relationship building. Skilled in cash handling and utilizing campground management software, consistently improving camper experiences by addressing needs and fostering a welcoming environment.
Overview
1
1
year of professional experience
Work History
Camp Host
Pagosa Riverside Campground
03.2024 - Current
- Improved overall guest satisfaction by promptly addressing inquiries or concerns related to their stay at the campground.
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Help organize and stock the store.
- Use Campground Master computer system
- Check in custemers
- Cash Handling and balancing cash/credit cards
Shift Leader
Wal-Greens
10.2023 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Camp Host
Cross Creek RV Park & Campground
03.2023 - 10.2023
- Enhanced camper experience by providing exceptional customer service and addressing individual needs.
- Enforced campground rules consistently, promoting a harmonious atmosphere among guests.
- Maintained a clean and organized campsite, ensuring a safe and enjoyable environment for all guests.
- Built and established positive relationships with patrons, team members and supervisors.
- Checked in customers, worked the office front desk. Took payments (cash or credit cards)
- Used Rover Pass computer system for registering customers and checking them in.
Education
No Degree - CMA
Howard Community College
San AngeloHigh School Diploma -
San Angelo Central High School
San Angelo05.1995
Skills
- Customer Service
- Guest Services
- Relationship Building
- Cash Handling
- Organizing the Store
- Yard Work
Timeline
Camp Host
Pagosa Riverside Campground
03.2024 - Current
Shift Leader
Wal-Greens
10.2023 - 03.2024
Camp Host
Cross Creek RV Park & Campground
03.2023 - 10.2023
No Degree - CMA
Howard Community College
High School Diploma -
San Angelo Central High School
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