Hector Aoki
Stratton,CO
Summary
Driven Supervisor with a proven track record at Restoration 1, enhancing team productivity and customer satisfaction through effective problem-solving and strong leadership. Expert in utilizing specialized software for accurate estimates, demonstrating exceptional time management and team collaboration skills. Achieved significant improvements in workflow efficiency and project timelines by applying innovative solutions and maintaining up-to-date industry knowledge.
Overview
4
4
years of professional experience
Work History
Supervisor
Restoration 1
Central Denver
11.2020 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Analyzed designs and performed accurate cost analysis.
Education
West High School
Denver, CO05.2006
Skills
- Customer Engagement
- Team Collaboration
- Social Media
- Valid Driver's License
- Time Management
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- City and non-city driving
Timeline
Supervisor
Restoration 1
11.2020 - 09.2024
West High School