Wendy Young
Cromwell,CT
Overview
10
10
years of professional experience
Work History
Relationship Banker I
Webster Bank
Cromwell, CT
11.2023 - 06.2025
- Provided exceptional customer service and support to ensure customer satisfaction.
- Resolved customer inquiries, complaints, and issues in a timely and professional manner.
- Verifying incoming and outgoing cash shipments.
- Process and balance the A.T.M. on a weekly basis.
- Identified opportunities for up selling or cross-selling products and services to enhance the customer experience.
- Checking and savings account opening.
- Accurate cash drawer balancing.
- Data entry.
- Payment processing.
- Trusted key holder.
Universal Banker
M&T Bank
Cromwell, CT
06.2017 - 10.2023
- Balanced teller drawers, vault and ATM cash.
- Prepared outgoing shipments.
- Verified incoming shipments.
- Cashed checks, accepted deposits and withdrawals within assigned limits.
- Trained and mentored junior banking staff to maximize performance, efficiency, and compliance.
- Adhered to established safety and security procedures.
- Opened checking, savings and certificates of deposit.
- Check and debit card ordering.
- Developed and maintained strong customer relationships, providing exceptional service.
- Trusted key holder.
Education
Glastonbury High School
Summary
Personable New Accounts Representative with several years' experience in banking and management . Outstanding leadership and organizational abilities with superb verbal and written communication skills. Familiarity with all account types, products and services.
Skills
- Relationship building and management
- Policy development and implementation
- Recordkeeping requirements
- Account closings
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Relationship Banker I
Webster Bank
11.2023 - 06.2025
Universal Banker
M&T Bank
06.2017 - 10.2023
Glastonbury High School
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