Wendy E. Ayers
Morrison,OK
Overview
14
14
years of professional experience
Work History
Administrative Assistant II
Oklahoma State Department of Health
Oklahoma City, OK
10.2019 - Current
- Provided comprehensive administrative support to the State of Oklahoma, Chronic Disease Prevention Services department, including coordinating operations, managing documentation, and facilitating communication to ensure the smooth execution of programs and initiatives.
- Responsible for record retention, ensuring accuracy and compliance with legal requirements.
- Oversee departmental procurement, managing purchases for all operational needs, including travel arrangements such as airfare, hotel accommodations, and other associated logistics, ensuring cost efficiency and timely bookings.
- Maintain accurate records of procurement activities, including contracts, invoices, and compliance documentation, ensuring adherence to company policies and legal regulations.
- Responsible for departmental inventory management.
- Streamline mailing processes by utilizing mail merge tools, ensuring accuracy and consistency across large-scale distributions, along with proper packaging of materials.
- Scheduled and participated in meetings with state officials, creating agendas, preparing documentation, and ensuring seamless communication between stakeholders. Provide detailed minutes of all meetings. Create and distribute the minutes. Meetings included are: The Oklahoma Diabetes Caucus, the Healthy Brain Initiative, the Oklahoma Cervical Cancer Registry, the Oklahoma Cervical Cancer Network, and the Wellness Advisory Council Meeting.
Referral Specialist
Comtrea Dental
Arnold, Missouri
06.2018 - 08.2019
- Supported the Dental Department by efficiently scheduling appointments, coordinating general anesthesia referrals, consultations, and prior authorizations, and ensuring accurate insurance verification.
- Maintained electronic medical records by scanning and organizing pertinent documentation, contributing to streamlined operations and data accessibility.
- Independently managed all referrals for sedation dentistry across seven multi-provider dental clinics, ensuring accurate processing, timely coordination, and seamless communication between clinics and patients.
- Served as a liaison between hospitals, health plans, doctors, patients, and referral sources, fostering effective communication and collaboration to ensure exceptional service and patient satisfaction.
- Verified eligibility and reviewed referrals for accuracy and completeness, proactively following up with stakeholders to obtain additional information when needed, ensuring streamlined processes and quality outcomes.
International Export Coordinator
Hitachi Data Systems
Norman, OK
03.2011 - 06.2018
- Managed international freight exports, overseeing logistics and documentation to ensure accurate, timely, and compliant shipments.
- Reviewed, analyzed, and verified international customer orders, ensuring compliance with pre-established guidelines, and adherence to federal regulations.
- Utilized strong analytical skills to effectively schedule shipments, prepare comprehensive documentation and reports, and coordinate between multiple international businesses and agencies, ensuring smooth and efficient operations.
Education
High School Diploma -
Valley Park High School
Valley Park, MO05-1985
Skills
- Document management
- Record retention
- Procurement management
- Logistics coordination
- Meeting facilitation
- Data entry
- Insurance verification
- Customer service
- Communication skills
- Problem solving
- Time management
- Attention to detail
- Stakeholder engagement
- Inventory supplies
- Administrative support
- Microsoft Word
- Self-starter
- Problem-solving
- Typing 80 wpm
- PC proficient
- Customer and client relations
- Mail handling
- Purchase orders organization
- Mail management
- Strong problem solver
Timeline
Administrative Assistant II
Oklahoma State Department of Health
10.2019 - Current
Referral Specialist
Comtrea Dental
06.2018 - 08.2019
International Export Coordinator
Hitachi Data Systems
03.2011 - 06.2018
High School Diploma -
Valley Park High School
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