Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wendy Johana Gil Marin

Von Ormy

Summary

Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

MULTIMEDIA LLC
06.2021 - 06.2023
  • Handled multiple customer interactions simultaneously while maintaining quality service standards.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Team Associate

Walmart
11.2024 - 07.2025
  • Assisted customers with inquiries and provided product recommendations.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted team members in daily operations and project support tasks.
  • Greeted customers entering store and responded promptly to customer needs.
  • Participated in training sessions to understand operational procedures and safety protocols.

Education

High School Diploma -

Gonzalo Jimenez Navas
Colombia
12-2018

Skills

  • Complex Problem-solving
  • Relationship building
  • Customer service
  • Teamwork and collaboration

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Team Associate

Walmart
11.2024 - 07.2025

Customer Service Representative

MULTIMEDIA LLC
06.2021 - 06.2023

High School Diploma -

Gonzalo Jimenez Navas

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Wendy Johana Gil Marin