Wendy Marie Rivera
Philadelphia,PA
Summary
Dedicated student obtaining a degree in Healthcare Information Management. I am adaptive and motivated, with a strong work ethic and the capacity to succeed in both group and individual settings. Who is organized and motivated and eager to apply time management and organizing abilities in a variety of settings. Seeking entry-level positions that will allow me to enhance my talents while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Patient Service Representative
Einstein/Jefferson Health
Philadelphia, PA
04.2022 - Current
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Coordinated insurance authorizations, collected co-payments and resolved discrepancies.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Documented and managed patient information in computer system.
Receptionist
Birches of newtown
Newtown , PA
02.2022 - 04.2022
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Quick Service Attendant
Walt Disney World Company
Orlando, FL
07.2021 - 10.2021
- Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Organized food items on serving trays and in carry-out packages.
- Served orders to customers at windows, counters and tables.
HIM Specialist
Ocala Regional Medical Center
Ocala, FL
04.2021 - 06.2021
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Sorted incoming mail and disseminated correspondence to applicable departments.
Education
Bachelor of Science - Nursing
Holy Family University
Philadelphia, PA05.2026
Career Certificate - Billing And Coding
Penn Foster Career School
Scranton, PA01.2021
Career Certificate - Electronic Medical Records
Ashworth College
Norcross, GA01.2021
Associate of Science - Health Information Technology
DeVry University
Fort Washington, PA06.2008
Skills
- Friendly, positive attitude
- Collaboration
- Organization
- Interpersonal and written communication
- Work ethic
- Critical thinking
- Scheduling appointments
- Appointment confirmation
Clubs and Organizations
The National Society of Leadership and Success – Member Date 2021 - Present:
- Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session.
- Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting.
- Success Networking Teams:
- Participated in peer based leadership development teams
- Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.
Events Officer for HIMSA (Health Information Management Student Association) at Southern New Hampshire University .
Timeline
Patient Service Representative
Einstein/Jefferson Health
04.2022 - Current
Receptionist
Birches of newtown
02.2022 - 04.2022
Quick Service Attendant
Walt Disney World Company
07.2021 - 10.2021
HIM Specialist
Ocala Regional Medical Center
04.2021 - 06.2021
Bachelor of Science - Nursing
Holy Family University
Career Certificate - Billing And Coding
Penn Foster Career School
Career Certificate - Electronic Medical Records
Ashworth College
Associate of Science - Health Information Technology
DeVry University
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