Summary
Overview
Work History
Education
Skills
Timeline
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Wentford Mcclease

Groton,CT

Summary

Dynamic professional with a proven track record in customer service excellence and team collaboration, honed across roles at Walmart, Amazon, and Foodlion. Excelled in enhancing customer satisfaction through meticulous cash handling and effective communication. Demonstrated exceptional work ethic and integrity, ensuring timely and accurate task completion. Skilled in retail merchandising and customer assistance, contributing significantly to employer success.

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

6
6
years of professional experience

Work History

Cashier

Walmart
07.2023 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Delivery Driver

Amazon
10.2022 - 05.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Stocker

Foodlion
04.2019 - 08.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.

Education

Maury High School
Norfolk, VA
06-2017

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Customer service excellence
  • Team collaboration
  • Cash register operation
  • Written and verbal communication
  • Product knowledge
  • Refunds and exchanges
  • Sales expertise
  • Daily reporting
  • Retail merchandising

Timeline

Cashier

Walmart
07.2023 - 11.2024

Delivery Driver

Amazon
10.2022 - 05.2024

Stocker

Foodlion
04.2019 - 08.2022

Maury High School
Wentford Mcclease