I'm a passionate and driven individual with 8 years of experience in customer facing roles . I've shown a proven track record bringing in new clients as well as retaining current ones through elite client service and networking skills.
Overview
8
8
years of professional experience
Work History
Rental Sales Representative
Penske
08.2023 - Current
Exceeding target monthly new account revenue
Meeting w/ clients to conduct in depth needs assessment & build relationships
Aligning client goals w/ Penske value to achieve phenomenal outcome
Validate business creditworthiness
Sales & Operations Management Associate
Penske
10.2022 - 08.2023
Increased customer satisfaction, and garnered more returning customers, and increased communication between departments
Delegation of tasks among co-workers
Regular finish amongst top 3 associates within the region
Trained new associates with great success
Mortgage Banker
Rocket Mortgage
02.2022 - 08.2022
Client financial, credit character, and risk analysis
Assisted fellow bankers to meet/ & exceed goals
Rapport building, teamwork & individual accountability
Underwriter
United Wholesale Mortgage
07.2021 - 02.2022
Elite client service & relationship building to increase broker retention
Drastically reduced wait times on loan closings
Sales and Leasing Consultant
LaFontaine Automotive Group
07.2019 - 07.2021
National Cadillac Escalade Competition top-10 Finalist
Intimate knowledge of dealership workings , & Automotive Industry
Tailor & customize each client experience to their needs
Scheduling, time management, departmentalization
Automotive Detailer
Bowman Chevrolet
11.2015 - 07.2019
Diligently worked to streamline car detailing process
Leadership skills to problem solve & exceed team goals
Education
BBA - Finance
University of Michigan
12.2018
Associate of Arts - Business Administration
Oakland Community College
Highland Lakes, MI
04.2016
Skills
Financial market analytics, financial reports, marketing, financial plans, Microsoft office, team management, delegation, time management, supply chain managements, sales, client relations, sales regression, relationship building, thrive in high pressure situations, highly adaptable to changing environments, passionate about all forms of motorsport, tireless dedication to perfecting all pursuits