Wesley Odeus
Miami,FL
Summary
Dynamic sales professional with a proven track record at T-Mobile, excelling in customer service and relationship building. Skilled in implementing promotional strategies and achieving sales targets, while ensuring compliance with OSHA safety measures. Adept at troubleshooting and diagnostics, fostering a positive shopping experience that drives repeat business.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
T-Mobile
09.2022 - 05.2025
- Assisted customers in product selection, enhancing overall shopping experiences and satisfaction.
- Delivered exceptional customer service, fostering positive relationships and repeat business
- Collaborated with team members to achieve sales targets, promoting a cohesive work environment.
- Implemented promotional strategies to increase product visibility and drive sales growth during peak seasons.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Customer Service Representative
Tropical Shipping
05.2020 - 12.2020
- Assisted customers in product selection, enhancing overall shopping experiences and satisfaction.
- Delivered exceptional customer service, fostering positive relationships and repeat business
- Collaborated with team members to achieve sales targets, promoting a cohesive work environment.
- Implemented promotional strategies to increase product visibility and drive sales growth during peak seasons.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Associate Of Business Administration - Business Administration
Miami Dade College
Miami, FLElectrical Diploma - PLC
Florida Technical College
Pembroke Pines, FL07.2024
Skills
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Goal oriented
- Relationship building
- Outgoing personality
- Customer needs assessment
- Sales strategies
- Sales training
Certification
- OSHA 10-Hour Construction Safety and Health Certification
- NCCER Training: Electrical Level I; Level III; Construction Site Safety; Core Curriculum
Timeline
Sales Associate
T-Mobile
09.2022 - 05.2025
Customer Service Representative
Tropical Shipping
05.2020 - 12.2020
Electrical Diploma - PLC
Florida Technical College
Associate Of Business Administration - Business Administration
Miami Dade College
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