Enthusiastic hospitality industry professional with expert knowledge of venues, tourist attractions, dining, and entertainment offerings. Excellent interpersonal and communication skills.
Overview
8
8
years of professional experience
Work History
Concierge
InterSolutions
Silver Spring, MD
10.2023 - Current
Greet customers and answer various inquiries regarding the property.
Answering phones and transferring them to the appropriate team members.
Enter package data into the computer system for for residents upon mail and package drop off.
Complete shift reports and enter work orders for the residents as needed.
Store Associate
Giant Food
Aspen Hill, MD
06.2020 - 02.2023
Stocked shelves with merchandise and maintained inventory levels.
Provided cash register operations and handled customer payments.
Assisted customers with product selection, pricing and availability.
Restocked grocery items back onto the shelves for customer purchase
Store Associate
Macy's
Westfield Montgomery
11.2019 - 03.2020
Assisted customers at the register to purchase their items.
Worked closely with other sales associates to achieve store goals and ensure the store is running smoothly.
Ensured that fitting rooms were neat and clean for customers
Counted the register at the close of business to ensure the correct amount is present
Restaurant Associate
Milk and Honey Café
College Park, MD
05.2019 - 08.2019
Greeted customers and provided excellent customer service
Served food and beverages to customers and ensured they had a pleasant experience
Summer Camp Counselor
Awana Camp
Landover, MD
06.2016 - 07.2018
Assisted with planning and organizing camp activities such as games, arts and crafts, swimming, hiking and sports
Developed meaningful relationships with campers and worked to understand their individual needs, personalities, and preferences.
Helped to build a sense of community and friendship amongst the campers by encouraging teamwork, leadership, and skill development through various activities.
Education
High School diploma -
James Hubert Blake High School
Silver Spring, MD
06-2018
Some College (No Degree) - Business Administration and Management
Montgomery College
Takoma Park, MD
Bachelor of Science - Sports Management
Virginia State University
Petersburg, VA
Skills
Proficient in Excel
Proficient in PowerPoint
Slide navigation
Proficient in word
Access
Database creation
Table relationships
Date and time functions
Otherexperiences
Volunteered at church camp for summer and winter retreat (2014-2017)
Volunteered at the voting poles (2018)
Volunteered after school to help teachers grade papers and organize their rooms
Volunteered at the recreation center for summer camp (2015-2016)
Timeline
Concierge
InterSolutions
10.2023 - Current
Store Associate
Giant Food
06.2020 - 02.2023
Store Associate
Macy's
11.2019 - 03.2020
Restaurant Associate
Milk and Honey Café
05.2019 - 08.2019
Summer Camp Counselor
Awana Camp
06.2016 - 07.2018
High School diploma -
James Hubert Blake High School
Some College (No Degree) - Business Administration and Management
Montgomery College
Bachelor of Science - Sports Management
Virginia State University
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