Weslin Gils
Port Saint Lucie,USA
Summary
Achieved high customer satisfaction through effective problem-solving and solution-building. Exceeded service goals by optimizing time management and workflow processes. Enhanced team performance by tracking and analyzing industry trends. Strengthened client relationships through exceptional communication skills. Recognized for reliability, ethical conduct, and attention to detail.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
City Furniture
West Palm Beach, Florida
10.2022 - 10.2025
- Cultivated relationships and qualified leads to consistently meet sales targets and elevate brand visibility.
- Facilitated resolution of objections to achieve successful sales closures, utilizing in-depth industry knowledge and proficient negotiation techniques.
- Streamlined customer order and contract processing to ensure ongoing satisfaction.
- Facilitated effective communication with clients and prospects to address and resolve inquiries.
- Achieved and exceeded sales targets by implementing continuous product initiatives and prioritizing customer satisfaction.
Supervisor
Fort Drum Plaza, AREAS USA FLTP LLC
Okeechobee, FL
05.2018 - 09.2021
- Trained employees to deliver exceptional customer service and foster a strong work ethic to enhance team productivity.
- Managed employee performance and assigned responsibilities to meet workload demands.
- Optimized scheduling and workflow efficiency to support business team operations.
- Orchestrated meetings and presentations to effectively communicate team priorities and enhance collaboration.
- Conducted performance evaluations to enhance team effectiveness and foster individual growth.
- Tracked inventory levels and analyzed cost data to support financial accountability and budget compliance.
Work Study
Indian River State College
Fort Pierce, FL
06.2019 - 05.2020
- Guided students and visitors with directions or appointments
- Assisted students with signing in for services via tutortrac
- Took inventory of the pioneer food pantry and restocking necessary items
- Received and sent documents(computer skills)
Education
Bachelor of Arts - Finance
Florida Atlantic University
Boca Raton, FL05.2024
Associate of Arts - Arts
Indian River State College
Ft. Pierce, FL05.2021
Skills
- Implemented strategic time management techniques to support efficient workflow
- Facilitated comprehensive strategic planning sessions to enhance operational effectiveness and drive growth
- Developed strategic initiatives to foster positive customer interactions and satisfaction
- Implemented strategies for conflict resolution to maintain a positive work environment
- Applied analytical skills to troubleshoot issues and enhance workflow efficiency
- Oversaw management functions to ensure alignment with organizational goals and objectives
- Enhanced team collaboration by employing active listening to understand diverse perspectives
- Cultivated a positive work environment to enhance team performance and morale
- Developed and implemented communication protocols to streamline information flow
- Management
Languages
Creole
Native or Bilingual
French
Full Professional
Timeline
Inside Sales Representative
City Furniture
10.2022 - 10.2025
Work Study
Indian River State College
06.2019 - 05.2020
Supervisor
Fort Drum Plaza, AREAS USA FLTP LLC
05.2018 - 09.2021
Bachelor of Arts - Finance
Florida Atlantic University
Associate of Arts - Arts
Indian River State College