Westney Howell
Certified Training General Manager
Jacksonville,FL
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
7
7
years of professional experience
Work History
Certified Training General Manager
Arby's
11.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Create and maintain effective schedules for 15-20 employees!
General Manager of Operations
Arbys
03.2020 - 02.2022
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant Store Manager
Arbys
10.2016 - 03.2020
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Education
High School Diploma -
Camden County High School
Kingsland, GA 05.2001 -
Skills
Project Management
undefinedTimeline
Certified Training General Manager
Arby's
11.2022 - Current
General Manager of Operations
Arbys
03.2020 - 02.2022
Assistant Store Manager
Arbys
10.2016 - 03.2020
High School Diploma -
Camden County High School
05.2001 -
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