Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Weston Casey

Weston Casey

Manager
Harrisonburg,VA

Summary

Results driven Manager who focuses on being a leader first and boss second. With expert team leadership, planning and organizational skills built during successful 2+ years developing a new store. Equipped employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong Leader and problem solver, I am often the go-to person with questions of any kind.

Overview

7
7
years of professional experience

Work History

Manager

White Horse Auto Wash
04.2022 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Hit and exceeded store goals every month as far as cutting cost and company revenue. Ensured low labor goals were hit.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Provided new high quality services with proper equipment to exceed customer expectations.
  • Increased Google review rating from 3 to 4.8 stars

Auto Detailer

Audi Holman Automotive
10.2021 - 03.2022
  • Full scale detail inside and out of customer vehicles.
  • Handwash
  • Clay bar Polish/Cut Where needed
  • Applied wax to vehicle exteriors and buffed to brilliant shine
  • Ceramic Coatings
  • Scratch Removal
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations
  • Washed cars and trucks daily for auto dealership

New Car Porter

JIM NORTON TOYOTA
02.2021 - 05.2021
  • Ensured property was in pristine condition at all times
  • All vehicles lined up in neat fashion
  • Ensured all cars were cleaned inside and out
  • Always made sure all vehicles were full of gas ready for test drives
  • Was offered a promotion to be a salesmen through the Toyota Program
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms

Administrative Assistant

Universal Communications LLC
11.2020 - 01.2021
  • A seasonal job working as an Administrative Assistant where I handled the companies receipts for their excel spreadsheets as well as finding and bidding on contracts
  • I helped manage finances and kept every cent spent monitored for the company.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.

Team Leader

Waterway Carwash
06.2017 - 07.2019
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.


Education

Associate's degree - Air Traffic Control, Aviation

Tulsa Community College
Tulsa, OK
05.2021

Skills

  • Team Leadership
  • Exceeding Goals
  • Cutting Cost
  • Increasing Revenue
  • Customer Satisfaction
  • Customer Service
  • Staff Training and Development
  • Operations Management
  • Staff Development
  • Schedule Preparation
  • Sales management
  • Marketing
  • Financial Management

Timeline

Manager

White Horse Auto Wash
04.2022 - Current

Auto Detailer

Audi Holman Automotive
10.2021 - 03.2022

New Car Porter

JIM NORTON TOYOTA
02.2021 - 05.2021

Administrative Assistant

Universal Communications LLC
11.2020 - 01.2021

Team Leader

Waterway Carwash
06.2017 - 07.2019

Associate's degree - Air Traffic Control, Aviation

Tulsa Community College

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