
Dynamic Practice Manager with a proven track record at Dartmouth-Health, excelling in schedule management and staff mentorship. Enhanced patient care delivery through streamlined workflows and electronic health record implementation. Recognized for improving patient satisfaction metrics and fostering team efficiency, demonstrating strong leadership and analytical skills.
Responsible for building the schedules of 17+ Specialists
New staff training
Coordinate and distribute disability forms to providers
Schedule time management and master calendar
Ensure operation of equipment by completing preventive maintenance requirements, call for repairs, maintain equipment inventories
Maintain professional and technical knowledge by attending educational workshops
Handle and maintain confidential documents
Detail oriented and able to multi-task
Provided coverage within other departments in the organization
Supervised front line and assisted Clinical Team Leader in correcting and approving E-time
Set and maintained all Pediatric Specialties schedules
Ordered office supplies and maintained waiting area
Fielded phone calls
Arranged confidential meetings
Participated in departments meetings with providers and staff and recorded meeting of minutes
Directly assisted patients
Managed in-baskets tasks from from providers and staff
Printed faxes and distributed appropriately
Distributed on-call schedules to other sites
Featured in the organization's employee recognition program called
D-H Proud: It Starts with Me
Was a member of Dartmouth-Hitchcock's Moral Committee
Was a member of Dartmouth-Hitchcock's Dress code Committee
Spoke about the Adult Learning Center at th Nashua Young Leader's Conference
Selected to speak at 1997 Adult Learning Center graduation
Represented the state of NH in Washington, DC. for a forum on Adult Literacy Leaderships
Fred Pryor Seminar on IQ/Developing Emotional IQ
Preceptor Training Class
Medical Office Administration Certification
General Educational Development