WHITNEY BLACK
Gulf Breeze
Summary
Service Coordinator Supervisor recognized for exceptional productivity and effective task management. Expertise in team leadership, client relationship management, and workflow optimization. Proven ability to enhance communication, solve problems, and adapt to changing environments, driving successful service delivery.
Overview
4
4
years of professional experience
Work History
Service Coordinator Supervisor
Alliance Laundry Systems
GULF BREEZE
07.2021 - Current
- Determined potential avenues for improving efficiency within services department
- Supervised, coordinated, and assessed service activities to secure on-time fulfillment of tasks.
- Partnered with various departments to enhance efficiency in order fulfillment processes.
- Developed customer service strategies to increase customer satisfaction levels.
- Addressed escalated customer complaints effectively and professionally
- Established strategies to enhance customer experiences, consistently meeting or surpassing expectations.
- Coordinated communication between client and technician to ensure all parties remained fully informed.
- Toggled between multiple systems and databases to look up information and update records.
- Monitored email and phone communication to provide prompt responses and solutions.
- Facilitated billing and invoicing processes for services rendered.
Education
High School Diploma -
CLARKSVILLE HIGH SCHOOL
CLARKSVILLE, TNSkills
- Project management
- Customer service and support
- Service coordination
- Data analysis
- Billing oversight
- Process optimization
References
References available upon request.
Timeline
Service Coordinator Supervisor
Alliance Laundry Systems
07.2021 - Current
High School Diploma -
CLARKSVILLE HIGH SCHOOL
Similar Profiles
Raymond GardnerRaymond Gardner
Transfer Press Operator at Alliance Laundry SystemsTransfer Press Operator at Alliance Laundry Systems
Lydell BrownLydell Brown
Team Lead 2 Department 59 Fabrication at Alliance Laundry SystemsTeam Lead 2 Department 59 Fabrication at Alliance Laundry Systems
Gaston ClarkGaston Clark
Factory Employee at Alliance Laundry SystemsFactory Employee at Alliance Laundry Systems
Samantha SchneiderSamantha Schneider
Certified Civil Process Server at Panhandle Professional Process ServiceCertified Civil Process Server at Panhandle Professional Process Service
Paige DavenportPaige Davenport
Education Officer and Content Creator at Women in WildlifeEducation Officer and Content Creator at Women in Wildlife