Whitney Coon
Buda,TX
Summary
Versatile General Manager with 10 years of experience overseeing daily restaurant operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through effective communication and willingness to apply team feedback to resolve challenges.
Overview
18
18
years of professional experience
Work History
General Manager
True Food Kitchen
01.2018 - Current
- Facilitates formal and informal channels of development of hourly, key hourly and salaried managers.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Engaged team members and improved performance by delivering daily updates and conducting daily meetings.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
General Manager
Lyfe Kitchen
01.2016 - 01.2018
- Trained and developed staff of 65 team members to ensure guest satisfaction.
- Supervised all administrative practiced including scheduling, labor management, inventory, P&L reconciliation, cash and till management, and budget reviews.
- Organize and oversee menu roll outs, ensure proper kitchen and front of house training.
- Held Marketing events to promote new business in side restaurant.
- Conducted performance based reviews for hourly and store manager reviews to guide continued improvement.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Assistant General Manager
The Fish Market Restaurant
01.2006 - 01.2016
- Monitor by day, week or month all operating costs and operating expenses.
- Developed and documented safety procedures and reduced on job injuries.
- Consistently promotes positive work environment with strong focus on teamwork, to ensure each and every guest’s total enjoyment.
- Continually remind, teach and enforce all company policies and solve employee related concerns.
Education
Bachelor of Science - Hotel and Restaurant Management
Northern Arizona University
Flagstaff, AZ06.2004
Skills
- Team Leadership Expertise
- Budgeting
- Inventory Control
- Staff Management
- Employee Training
- Guest Services
- Quality Management
- Business Planning
- Food Safety
- Restaurant Operations
Timeline
General Manager
True Food Kitchen
01.2018 - Current
General Manager
Lyfe Kitchen
01.2016 - 01.2018
Assistant General Manager
The Fish Market Restaurant
01.2006 - 01.2016
Bachelor of Science - Hotel and Restaurant Management
Northern Arizona University
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