Whitney Dudley
Lumberton,NC
Summary
Friendly and reliable associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
18
18
years of professional experience
Work History
Cashier
A&B Mini Mart
2023.10 - 2024.05
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Performed cash, card and check transactions to complete customer purchases.
Medical leave
2022.11 - 2023.10
High Risk Pregnancy
Assistant Manager
Dollar General Store
2006.06 - 2022.10
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
GED -
Lumberton Sr High
Lumberton, NC06.2006
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Written and verbal communication
- Cash Register Operation
- Professionalism and Courtesy
Timeline
Cashier
A&B Mini Mart
2023.10 - 2024.05
Medical leave
2022.11 - 2023.10
Assistant Manager
Dollar General Store
2006.06 - 2022.10
GED -
Lumberton Sr High
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