Whitney Hildenbrand
Martinsville,IN
Summary
Organized and dependable candidate with a positive attitude. Willingness to take on added responsibilities to meet team goals. Uses independent decision-making skills and sound judgment to positively impact company success. Talented Owner of two businesses with excellent customer service skills . Highly effective and comfortable working with people at all levels in organization.
Overview
27
27
years of professional experience
Work History
Owner
Reinvention
Martinsville, IN
01.2016 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Owner
Pipework Plumbing
Martinsville, IN
10.2009 - 12.2022
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Performed daily bank reconciliations, detecing and resolving discrepancies between bank statements and company records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
CNA
Greenwood Village Manor
Greenwood Indiana
06.1999 - 10.2001
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Indiana Masonic Home
Franklin Indiana
05.1997 - 06.1999
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Bartender
Cedar Creek
Martinsville, IN
08.2023 - 05.2024
Server
Squealers Barbecue
Mooresville, Indiana
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Brown County High School
Nashville, IN05.1993
Skills
- Sales Growth
- Reducing Costs
- Merchandising
- Inventory Optimization
- Supplier Relations
- Accounts Payable and Accounts Receivable
- Approachable and Outgoing
- Evaluating Suppliers
- Business Administration
- Customer Service
- Conscientious and Detail-Oriented
- Goal-Driven
- Customer Relationships
- Productivity and Time Management
- Emotional and Social Support
- Patient Assessments
Timeline
Server
Squealers Barbecue
07.2024 - Current
Bartender
Cedar Creek
08.2023 - 05.2024
Owner
Reinvention
01.2016 - Current
Owner
Pipework Plumbing
10.2009 - 12.2022
CNA
Greenwood Village Manor
06.1999 - 10.2001
CNA
Indiana Masonic Home
05.1997 - 06.1999
High School Diploma -
Brown County High School