WHITNEY LEWIS
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Barista
Barnes & Noble
Houston , TX
2018.10 - Current
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
- Gave samples of popular coffee and tea blends to create sales opportunities.
Bookseller
Barnes & Noble
Houston , TX
2018.03 - Current
- Resolved customer complaints with empathy and professionalism, ensuring customer satisfaction.
- Managed inventory and restocked shelves to ensure availability of popular titles.
- Implemented a customer loyalty program to encourage repeat business and reward frequent shoppers.
- Maintained knowledge of current and bestselling books and upcoming publications to fulfill customer requests.
PERSONAL TRAINER
THE PERFECT WORKOUT
2018.10 - 2021.03
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Performed administrative duties such as billing customers or ordering supplies as needed.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
DELIVERY DRIVER
INSTACART
2018.08 - 2019.04
- Processed payments accurately and efficiently.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
CASHIER
HEB
2014.01 - 2017.08
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions, and offered product advice.
Education
MATHEMATICS
UNIVERSITY OF ST. THOMAS
05.2015
Skills
- Interpersonal communication
- Problem solving
- Customer service
- Multitasking
- Work ethic
- Adaptability
- Attention to detail
- Creativity
Timeline
Barista
Barnes & Noble
2018.10 - Current
PERSONAL TRAINER
THE PERFECT WORKOUT
2018.10 - 2021.03
DELIVERY DRIVER
INSTACART
2018.08 - 2019.04
Bookseller
Barnes & Noble
2018.03 - Current
CASHIER
HEB
2014.01 - 2017.08
MATHEMATICS
UNIVERSITY OF ST. THOMAS
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