Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Lewis

Panama City,Florida

Summary

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Skill. Friendly and approachable with knack for ensuring customer satisfaction and smooth transactions. Possesses solid understanding of point-of-sale systems and inventory management, leveraging skills to maintain organized and efficient operations. Aims to enhance store performance and foster positive shopping experience.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

Panera Bread
07.2016 - Current
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Customer Service Representative

Maximus Call Center
03.2019 - 08.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Education

High School Diploma -

Smart Horizon
Florida
2024

Skills

  • Customer service
  • Positive attitude
  • Team leadership
  • Motivational skills
  • Team collaboration

Timeline

Customer Service Representative

Maximus Call Center
03.2019 - 08.2019

Cashier Team Lead

Panera Bread
07.2016 - Current

High School Diploma -

Smart Horizon

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