Whitney Luellen
Nashville,TN
Summary
Strive to gain experience in assessing the public health needs of a community in order to cause a greater impact. Strong desire to expand my knowledge base in practical experiences, skills and knowledge while providing quality health care to the community as well.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Carriages of Rivergate
Nashville, TN
07.2025 - Current
- Administered medications and monitored patient responses to enhance care quality.
- Assisted healthcare team in developing personalized care plans for residents.
- Collaborated with nursing staff to ensure compliance with health regulations and standards.
- Educated residents and families on health management and wellness practices.
Warehouse Worker
Amazon
Nashville
12.2023 - Current
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Patient Care Technician
Jackson General Hospital
Jackson, TN
01.2024 - 07.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Youth Development Professional
Youth Villages
Memphis
07.2022 - 08.2023
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
Technician Specialist
Asurion
Nashville
06.2020 - 08.2021
- Increased customer satisfaction by providing prompt and accurate technical support.
- Collaborated with team members to complete complex projects within established timelines.
- Provided exceptional service through clear communication with customers regarding their specific needs and concerns.
Host/Server
Hooters
Nashville
04.2017 - 11.2019
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Call Center Representative
Pizza Hut
Memphis, TN
07.2015 - 07.2016
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
LPN - Licensed Practical Nurse
South College
Nashville, TN06-2025
Certified Nursing Assistant - Nursing Assistance
Tennessee College of Applied Technology
Ripley, TN12-2023
Bachelor of Science - Public Health
Middle Tennessee State University
Murfreesboro, TN05-2020
High School Diploma - undefined
Craigmont High School
Memphis, TN05-2014
Skills
- Data Entry
- Problem Solving
- Decision Making
- Patient Care
- Microsoft Outlook
- CPR/AED
- Patient Care Assessment
- Health Promotion
- Safety understanding
- Group Supervision
- Program Planning
- Remote Support
- Warehouse Operations
- Direct patient care
- HIPAA compliance
- Medication administration
- Clinical judgment
- Health education
Certification
- CPR Certification
- Nashville Rescue Mission-Service Volunteer
- St.John Baptist Church- Health Service Volunteer
- Steri Cycle- Hand Hygiene, PPE, Biohazardous Waste, HIPAA
- CNA- Certified Nursing Assistant
Timeline
Licensed Practical Nurse
Carriages of Rivergate
07.2025 - Current
Patient Care Technician
Jackson General Hospital
01.2024 - 07.2024
Warehouse Worker
Amazon
12.2023 - Current
Youth Development Professional
Youth Villages
07.2022 - 08.2023
Technician Specialist
Asurion
06.2020 - 08.2021
Host/Server
Hooters
04.2017 - 11.2019
Call Center Representative
Pizza Hut
07.2015 - 07.2016
Certified Nursing Assistant - Nursing Assistance
Tennessee College of Applied Technology
Bachelor of Science - Public Health
Middle Tennessee State University
High School Diploma - undefined
Craigmont High School
LPN - Licensed Practical Nurse
South College