Certified Restaurant Supervisor with background in managing restaurant operations, including staff, menus, and overall customer experience. Strengths include strong leadership skills and ability to deliver high-quality service consistently.
Overview
11
11
years of professional experience
Work History
Certified Restaurant Supervisor
Red Lobster
Las Vegas
02.2020 - Current
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Supervised and trained restaurant staff to ensure proper service standards were met.
Organized special events such as fundraisers or promotional activities.
Provided direction and guidance on daily operations of the restaurant, including customer service, food preparation, and cash handling.
Resolved customer complaints in a professional manner.
Server
Red Lobster
Sioux Falls
06.2014 - Current
Followed health safety guidelines when preparing and serving food products.
Assisted in training new servers.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.