Summary
Overview
Work History
Education
Skills
Certification
CPR AHA
Timeline
Generic

Whitney Mitchell

Melbourne,FL

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Parrish Medical Group
06.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

CNA

Loving Hands
05.2018 - 03.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Customer Service Manager

Ecklers Corvette
08.2017 - 08.2020
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

High School Diploma -

New Fellowship Christian School
Titusville, FL
05.2005

Skills

  • Front Office Management
  • Office Organization
  • Administrative Support
  • Supply Management
  • Conflict Management

Certification

  • CPR, LOVING HANDS - 3 YEARS

CPR AHA

 CPR is a lifesaving technique that's useful in many emergencies in which someone's breathing or heartbeat has stopped.  

Timeline

Front Desk Receptionist

Parrish Medical Group
06.2021 - Current

CNA

Loving Hands
05.2018 - 03.2021

Customer Service Manager

Ecklers Corvette
08.2017 - 08.2020

High School Diploma -

New Fellowship Christian School

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Whitney Mitchell