Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Morris

New Orleans,LA

Summary

Dependable at being successful with providing fast, high-quality customer service to guests in any kind of setting. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to the team.

Overview

9
9
years of professional experience

Work History

Server

Mulates
01.2018 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Bussed and reset tables to keep dining room and work areas clean.

Patient Access Representative

Children’s Hospital
12.2021 - 01.2023
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Providing excellent customer service by promptly answering patient inquiries.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Contacted patients on annual renewal dates to offer assistance.
  • Verified patient insurance eligibility and entered patient information into system.

Medical Assistant

Ochsner Baptist Medical Center
01.2014 - 08.2018
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.

Education

No Degree - Medical Coding

Delgado Community College
New Orleans, LA
12.2023

Certificate - Medical Assisting

Ochsner Medical Assistant Program
New Orleans, LA
12.2014

High School Diploma -

Sarah Towels Reed
New Orleans, LA
05.2009

Skills

  • Wine Pairings
  • Sales Expertise
  • Order Accuracy
  • Dining Customer Service
  • Customer Satisfaction
  • Electronic Health Records Systems
  • Determination Rendering
  • Patient Toileting
  • Clinical Applications

Timeline

Patient Access Representative

Children’s Hospital
12.2021 - 01.2023

Server

Mulates
01.2018 - Current

Medical Assistant

Ochsner Baptist Medical Center
01.2014 - 08.2018

No Degree - Medical Coding

Delgado Community College

Certificate - Medical Assisting

Ochsner Medical Assistant Program

High School Diploma -

Sarah Towels Reed

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Whitney Morris