Whitney R. Lynn

● Supported the Veronica Beard team during fashion week at a high-traffic concept store pop-up.

● Delivered exceptional customer service, assisted with styling and product recommendations, managed inventory restocking, and helped maintain a brand-appropriate visual presentation.

• Managed clientele at high end members only dining club.
• Trained and mentored new hosts on service protocols and customer interaction standards.
• Collaborated with kitchen and waitstaff to ensure timely order delivery and customer satisfaction.
• Implemented reservation system improvements to streamline booking processes for guests.

• Taught English as a second language to students of varying ages and proficiency levels, from beginner to advanced
• Collaborated with lead teachers to plan and implement engaging and culturally relevant English language lessons for high school students.
• Assisted in creating and grading assessments to evaluate student progress and comprehension.

• Took food and drink orders, served meals and beverages, and processed payments accurately and efficiently.
• Provided exceptional service to hotel guests in both the restaurant and bar areas, ensuring a welcoming and enjoyable dining and drinking experience.
• Demonstrated adaptability by switching between serving, bartending, and assisting in other operational tasks as needed in a fast-paced environment.

• Managed the front desk operations, including checking clients in for classes, processing payments, and scheduling appointments using studio software
• Collaborated with instructors and management to ensure a smooth flow of classes, managing class enrollments, cancellations, and waitlists

• Greeted and assisted customers in a friendly and professional manner, providing product knowledge and personalized recommendations based on individual needs.
• Processed customer transactions, including cash, credit, and returns, using the point-of-sale (POS) system while maintaining accurate records.
• Managed the sales floor by ensuring products were well-stocked, organized, and visually appealing to encourage customer interest and drive sales.