Whitney Stovall
Fort Mitchell,AL
Summary
Skilled in emergency procedures and customer service, I excelled at Spirit Airlines by adeptly managing in-flight safety and enhancing passenger satisfaction. Demonstrating strong work ethic and verbal communication, I seamlessly transitioned from high-pressure situations at Cracker Barrel to ensuring guest comfort and safety, embodying reliability with a focus on achievements in safety and service excellence.
Overview
3
3
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
12.2022 - 08.2024
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Restaurant Hostess
Cracker Barrel
07.2021 - 11.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Hotel Housekeeper
Holiday Inn Express & Suites
03.2021 - 07.2021
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Education
General Studies
Chattahoochee Valley Community College
Phenix City, ALSkills
- Customer Service
- Strong Work Ethic
- First Aid
- Reliability and punctuality
- Food and Beverage Service
- Verbal and written communication
- Safety Procedures
- Public Speaking
- Emergency Procedures
- Passenger Assistance
- Emergency Situations Management
- Flight safety
- FAA Regulations
- Conflict Mediation
- Guest Services
- Flight systems knowledge
- Schedule Management
- Cleanliness and sanitation
- Preflight briefings
- Airline Operations
Affiliations
The World Association of Girls Guides and Girl Scouts
Timeline
Flight Attendant
Spirit Airlines Inc.
12.2022 - 08.2024
Restaurant Hostess
Cracker Barrel
07.2021 - 11.2022
Hotel Housekeeper
Holiday Inn Express & Suites
03.2021 - 07.2021
General Studies
Chattahoochee Valley Community College
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