Certified Medical Assistant with ten years of clinical experience, including five years in Urgent Care settings. Expertise in managing patient flow in fast-paced environments while maintaining composure under pressure. Seeking to contribute to Indigo Urgent Care on a rotating weekend schedule, providing essential clinic coverage while pursuing further education.
Work History
Medical Assistant
7 Months
MultiCare Orthopedics & Sports Medicine | 03.2026 - Current
Primary Medical Assistant to an orthopedic shoulder surgeon and PA, running daily clinic schedules and keeping patient care on track.
Prepared and reviewed patient charts in advance to ensure all imaging, lab reports, and surgical notes were available for the provider.
Process provider orders for imaging, labs, prescriptions, and referrals through health system protocols.
Coordinated communication among surgery coordinators, physical therapy, occupational medicine, and providers to ensure timely execution of patient care plans.
Process provider orders for imaging, labs, prescriptions, and referrals through the health system protocols.
Medical Assistant
5 Years 1 Month
MultiCare Indigo Urgent Care | 10.2020 - 11.2025
Floated across regional Indigo clinics, managing patient flow and supporting providers in high-volume settings to enhance patient experience.
Handled rooming, vitals, chief complaints, and completed Symptom Initiated Protocols (SIPs) to keep provider schedules moving efficiently.
Maintained calm, reassuring demeanor with patients while coordinating back-office duties and clinical priorities under pressure.
Worked closely with urgent care providers and team members to keep team communication strong and patient care smooth.
Maintained strict HIPAA standards, infection control, and privacy protocols across every clinic site.
Served as a flexible resource, assisting various clinics in the Southeast Region of Washington.
Medical Assistant
3 Years 9 Months
MultiCare Orthopedics & Sports Medicine | 01.2017 - 10.2020
Fitted and applied custom casts, splints, and DME according to provider orders, enhancing patient care.
Performed wound dressing changes, suture/staple removals, and prepared patients for ortho exams, supporting effective treatment.
Medical Assistant
1 Year
Proliance Orthopedics and Sports Medicine | 01.2016 - 01.2017
Assisted hand surgeon in patient care and procedures. for a hand surgeon, floating to cover other specialty providers whenever needed.
Established sterile fields for minor in-office procedures and conducted regular autoclave maintenance and instrument sterilization to ensure compliance with safety standards.
Assisted healthcare team in patient intake processes and preparation for orthopedic examinations.
Managed electronic health records to ensure accuracy and compliance with patient data protocols.
Prepared examination rooms and maintained medical equipment for optimal functionality and safety standards.
Medical Assistant (Externship)
2 Months
Evergreen Treatment Centers | 11.2015 - 01.2016
Established trust and rapport with patients in addiction treatment; performed venipunctures and observed urine drug screens, ensuring dignity and respect.
Assisted in patient intake, ensuring accurate information collection and documentation.
Supported clinical staff by preparing examination rooms and maintaining medical supplies inventory.
Education
Medical Assistant Diploma
Everest College | Renton | 01-2015
High School Diploma
Kent Phoenix Academy | Kent | 01-2013
Skills
Patient-focused care
Phlebotomy
Administering injections
Specimen collection and processing
Limited scope X-Ray tech
HIPAA compliance
Patient scheduling
Insurance verification
Customer service
Patient intake
Vital sign monitoring
EMR / EHR
Certification
Medical Assistant – Certified (MA-C) | Washington State Department of Health, Limited Scope X-Ray Technician | Washington State, Basic Life Support (BLS) for Healthcare Providers | American Heart Association