Whitney Wheaton
Sacramento,CA
Summary
Dedicated customer service specialist with a focus in providing a positive client experience with every interaction.
Overview
5
5
years of professional experience
Work History
Cashier
Grocery Outlet
08.2023 - 05.2025
- Greeting guests and directing them to the correct section to locate their desired products
- Maintained clean and organized checkout areas, ensuring a pleasant shopping experience for customers
- Handled cash, credit and debit card payments as well as issue receipts, refunds and change
- Cash handling and register operating accuracy based on company standards
- Properly verified consumer identification for alcohol purchases
Product Specialist
Living Spaces
07.2022 - 03.2023
- Excellent customer service offering assistance to prospective clients
- Approached guests, provide knowledge about products, promote special events and find products fitting their lifestyle to increase sales
- Maintained visually appealing vignettes in the showroom
- Processing special orders, finance applications and collecting payments
- Sustained professional courtesy with colleagues and guests at all times
Customer Service Manager
Hobby Lobby
12.2019 - 12.2021
- Balanced multiple responsibilities while providing exceptional customer service to guests in a polite, positive and professional manner
- Supervised daily front end operations of a busy retail department
- Trained new cashiers and customer service managers on register proficiency
- Promptly resolved consumer inquiries and concerns
- Maintained front end, register areas and product displays
Education
High School Diploma -
South Sutter Charter
04.2013
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Grocery Outlet
08.2023 - 05.2025
Product Specialist
Living Spaces
07.2022 - 03.2023
Customer Service Manager
Hobby Lobby
12.2019 - 12.2021
High School Diploma -
South Sutter Charter