Wilburn Franks
Feton
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Big Boy Restaurant
09.1977 - Current
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Correctly calculated inventory and ordered appropriate supplies.
Sears Hardware
Sears Hometown & Outlet Stores Inc.
09.2001 - 08.2006
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Lake Fenton
Fenton, MI06-1979
Skills
- Restaurant operations management
- Employee schedule management
- Inventory control and record keeping
- Stable work history
- Labor and food cost control
Certification
- serve safe, Big Boy - 2023-2028
Timeline
Sears Hardware
Sears Hometown & Outlet Stores Inc.
09.2001 - 08.2006
Restaurant Manager
Big Boy Restaurant
09.1977 - Current
High School Diploma -
Lake Fenton