Wilfredo Lazu
Lowes Home Improvment
Vero Beach,FL
1
Language
13
years of professional experience
Dynamic retail professional with extensive experience at Lowes Home Improvement, excelling in customer service management and operational efficiency. Proven track record of driving sales and achieving top district rankings through strategic promotions. Bilingual in Spanish, skilled in inventory management and team training, fostering a culture of excellence and engagement.
Work History
Assistant Store Manager
3 Years 3 Months- Achieved company objectives through effective credit card promotions and sales strategies, leading store to rank first in district among 12 locations.
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained new employees on store policies, procedures, and customer service best practices.
- Supported inventory management by monitoring stock levels and coordinating restocking efforts.
- Facilitated recognition events to honor associates' support in delivering outstanding customer service.
Salesperson
4 Years 1 Month- Achieved company objectives through effective credit card promotions and sales strategies, leading store to rank first in district among 12 locations.
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained new employees on store policies, procedures, and customer service best practices.
- Supported inventory management by monitoring stock levels and coordinating restocking efforts.
- Facilitated recognition events to honor associates' support in delivering outstanding customer service.
Department Manager
7 Years 4 Months- Oversaw daily operations, ensuring compliance with safety standards and policies.
- Managed team performance, providing training and support to enhance productivity.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Developed scheduling systems to improve labor efficiency across departments.
Education
High School Diploma
Skills
Customer service management and engagement
Attention to detail
Store opening and closing
Retail operations
Bilingual Spanish
Store organization
Accomplishments
I'm a great salesman who love to learn new things in a daily basis. Customer service is my best asset in my opinion.I get such great feeling when I'm able to help customers fine or Accomplish a project's. I also speak Spanish and some Portuguese which make my customer's feel like they can connect with me
Languages
Spanish
Native or Bilingual
Timeline
Assistant Store Manager
Lowes Home Improvment
12.2022 - 03.2026Read More
Department Manager
Lowes Home Improvment
08.2015 - 12.2022Read More
Salesperson
Lowes Home Improvment
11.2012 - 12.2016Read More
Hostos Community College
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Liberty High School
High School Diploma
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