Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gina Rivera

Albuquerque,NM

Summary

Organized and dependable candidate with a proven record of successful management of multiple priorities and objectives, as well as, a positive attitude and a willingness to take on added responsibilities to promote organizational goals

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Representative

Dark Matter Cannabis / Top Crop Cannabis
07.2023 - Current
  • Provide subject matter expertise and information as it relates to a vast array of cannabis based products to clientele
  • Greet and assist clientele with check-in procedures
  • Process and manage sales transactions via electronic point of sale system
  • Manage product intake and inventory of supplies
  • Promote a safe and clean environment by adhering to strict sanitation protocols and procedures

Assistant Store Manager

Sketchers USA
01.2023 - 10.2023
  • Participated in day-to-day sales operations to meet customer needs while working efficiently and productively with other team members
  • Managed and processed sales transactions via an electronic point of sale system
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Managed and processed inventory ensuring availability of necessary products
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers

Cosmetic Beauty Advisor

Ulta Cosmetics
01.2022 - 12.2022
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed efficient cash register operations

Assistant Store Manager

Claires Stores Inc
05.2021 - 12.2021
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization
  • Trained and guided team members to maintain high productivity and performance metrics
  • Reconciled daily sales transactions to balance and log day-to-day revenue
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits
  • Provided inventory management with regular audits, accurate ordering, and efficient stock organization

Patient Service Representative

The Mint Dispensary
06.2020 - 05.2021
  • Provide subject matter expertise and information as it relates to a vast array of cannabis based products to clientele
  • Greet and assist clientele with check-in procedures
  • Process and manage sales transactions via electronic point of sale system
  • Manage product intake and inventory of supplies
  • Promote a safe and clean environment by adhering to strict sanitation protocols and procedures

Assistant Store Manager

Journeys Shoes
05.2017 - 05.2020
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
  • Trained and guided team members to maintain high productivity, performance and sales objectives
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
  • Managed opening and closing procedures, inventory processing and loss prevention protocols to increase store productivity

Education

Bachelor of Science - Business Administration

University of New Mexico
Albuquerque, NM
08.2025

Skills

  • Customer service
  • Personnel management
  • Sales support
  • Inventory processing

Certification

Microsoft Office Specialist

Google Docs Specialist

Dutchie POS Certification

ServSafe Food Handler Certification

Languages

Spanish
Professional Working

Timeline

Patient Care Representative

Dark Matter Cannabis / Top Crop Cannabis
07.2023 - Current

Assistant Store Manager

Sketchers USA
01.2023 - 10.2023

Cosmetic Beauty Advisor

Ulta Cosmetics
01.2022 - 12.2022

Assistant Store Manager

Claires Stores Inc
05.2021 - 12.2021

Patient Service Representative

The Mint Dispensary
06.2020 - 05.2021

Assistant Store Manager

Journeys Shoes
05.2017 - 05.2020

Bachelor of Science - Business Administration

University of New Mexico

Microsoft Office Specialist

Google Docs Specialist

Dutchie POS Certification

ServSafe Food Handler Certification

Gina Rivera