Wilfredo Soto Caceres
Saint Cloud,FL
Summary
I excel in understanding customer needs and fostering trust through excellent communication. Achieved consistent sales targets by leveraging strong negotiation skills and automotive trends knowledge. Committed to continuous learning and professional development, I significantly contribute to team efforts and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Service Advisor
Nextran Orlando
06.2023 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Developed estimates by costing materials, supplies, and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Followed up with customers to offer additional support and check resolution satisfaction.
Sales Associate
Airport Chrysler Dodge Jeep Ram
10.2021 - 05.2023
- Generated new leads through referrals and networking efforts.
- Boosted sales revenue through effective negotiation and closing tactics.
- Maximized sales opportunities by identifying customer needs and matching them with suitable vehicles solutions.
- Participated in ongoing training to stay current with industry trends and best practices.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Education
High School Diploma -
Cadest Technical Institute
1156 E Vine St, Kissimmee, FL 3474411.2019
Skills
- Strong Work Ethic
- Excellent Communication
- Understanding Customer Needs
- Sales and Upselling
- Strong negotiation
- Automotive trends
- Competitive
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Advisor
Nextran Orlando
06.2023 - Current
Sales Associate
Airport Chrysler Dodge Jeep Ram
10.2021 - 05.2023
High School Diploma -
Cadest Technical Institute
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