Wilhemeina Bentley
Houston,Texas
Summary
Compassionate Home Health Aide with a proven track record at Blessed And Highly Favour, skilled in patient care and medication management. Adept at enhancing client quality of life through personalized support and effective communication. Committed to maintaining high standards of clinical documentation and fostering strong relationships with healthcare teams.
Caring [Job Title] dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
[Type] Health Aide with background working with community healthcare organizations, delivering support to practitioners and patients. Provides clinical and administrative assistance, primary healthcare, and emergency response services. Passionate about educating patients on maintaining healthy lifestyles.
Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.
Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude.
Caring Home Health Aide with demonstrated experience providing quality in-home care to elderly, disabled and chronically ill individuals. Skilled in assisting with needs of diverse clientele.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
Blessed And Highly Favour
04.2024 - 05.2025
- Provided compassionate personal care, supporting daily living activities for clients in home settings.
- Assisted with medication management, ensuring adherence to prescribed schedules and safety protocols.
- Collaborated with healthcare professionals to develop and implement individualized care plans for clients.
- Monitored client health status, reporting changes to nursing staff promptly for appropriate action.
- Enhanced client quality of life through meaningful engagement in recreational activities tailored to individual preferences.
- Maintained accurate documentation of patient progress and care provided, ensuring compliance with regulatory standards.
- Advocated for client needs, facilitating communication between families and healthcare providers to ensure comprehensive support.
Delivery Driver
Veho Muvi
11.2023 - 04.2024
- Monitored inventory levels during deliveries, reporting discrepancies to management for resolution.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Delivery Driver
DoorDash
12.2021 - 11.2023
- Delivered goods efficiently, adhering to scheduled routes and delivery timelines.
- Maintained vehicle cleanliness and performed routine maintenance checks for optimal performance.
- Collaborated with warehouse teams to streamline loading processes, reducing wait times.
- Utilized GPS and routing software to navigate effectively, ensuring timely deliveries.
- Provided exceptional customer service during deliveries, addressing inquiries and resolving issues promptly.
- Implemented process improvements that enhanced overall delivery efficiency and reduced operational costs.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Driver
Lyft
11.2020 - 10.2021
- Operated various vehicles to ensure timely and safe delivery of goods.
- Inspected vehicles regularly for maintenance issues, enhancing operational safety.
- Adhered to all traffic regulations while navigating diverse routes efficiently.
- Managed loading and unloading processes, ensuring cargo integrity during transport.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Scanner and Package Handler
FedEx
11.2019 - 09.2020
- Operated scanning equipment to ensure accurate and efficient document processing.
- Reviewed scanned documents for quality assurance, maintaining high standards of accuracy.
- Collaborated with team members to streamline scanning workflows and improve efficiency.
- Trained new staff on scanning procedures and best practices for optimal performance.
- Implemented process improvements to reduce turnaround time for document retrievals.
- Conducted regular maintenance on scanning equipment, ensuring operational readiness and reliability.
- Assisted in developing training materials for ongoing employee development in scanning techniques.
- Monitored inventory levels of scanning supplies, coordinating timely reorders as needed.
- Managed sensitive documents with confidentiality and discretion, adhering to company policies and regulations.
- Provided access to records for digital and non-digital storage and retrieval.
- Kept up-to-date with industry developments in scanning technology, recommending appropriate upgrades when necessary.
- Assisted in audit preparations, quickly retrieving required documents from digital archive.
- Increased efficiency in document processing by meticulously scanning and categorizing materials according to company protocols.
- Optimized scanning procedures to accommodate large volumes of documents, maintaining high-quality standards.
- Enhanced data security with rigorous adherence to scanning and storage guidelines, safeguarding sensitive information.
- Improved document retrieval times with implementation of intuitive digital filing system.
- Enhanced cross-departmental communication, providing digitized materials that supported company-wide initiatives.
- Contributed to disaster recovery plans, ensuring critical documents were backed up and accessible in digital form.
- Maintained up-to-date knowledge of scanning technology trends, recommending upgrades to improve efficiency.
Scanner, Shopping, and Receiving.
Adidas
01.2017 - 04.2019
- Operated high-speed scanning equipment to digitize documents efficiently.
- Ensured accurate data entry and maintained quality control of scanned files.
- Collaborated with team members to streamline document processing workflows.
- Trained new staff on scanning procedures and operational best practices.
- Implemented process improvements that enhanced productivity and reduced errors.
- Managed inventory of scanning supplies and maintained equipment functionality.
- Assisted in developing training materials for ongoing staff education initiatives.
- Conducted regular audits of scanned documents to ensure compliance with standards.
- Gathered, sorted and scanned documents to enter into computer system.
- Collaborated with team members to establish best practices for the scanning process, increasing overall productivity.
- Ensured timely completion of scanning projects by prioritizing tasks and following strict deadlines.
- Assisted in training new employees on scanner usage, contributing to a skilled workforce.
- Minimized errors through careful attention to detail during the document preparation process prior to scanning.
- Maintained high accuracy levels with thorough quality checks on scanned documents.
- Enhanced scanning efficiency by implementing an optimized workflow, reducing processing time.
- Coordinated with other departments to ensure efficient transfer of scanned documents for further processing or archiving purposes.
- Contributed to increased departmental efficiency by consistently meeting or exceeding established scanning quotas.
- Archived documents to locate quickly by strictly following storage methods.
- Identified opportunities for process improvement within the scanning workflow, resulting in increased effectiveness and reduced costs.
QA Inspector
BMW
01.2013 - 11.2016
- Inspected products for defects and ensured compliance with quality standards.
- Assisted in maintaining testing equipment and tools to ensure proper functioning.
- Documented inspection results and reported discrepancies to senior staff.
- Collaborated with team members to improve inspection processes and methodologies.
- Conducted routine checks on materials to verify adherence to specifications.
- Supported the implementation of safety protocols during inspection activities.
- Streamlined QA documentation by maintaining organized records of all inspections, tests, and findings.
- Performed detailed visual inspections of products, resulting in fewer defective units reaching customers.
- Supported internal audits by providing necessary documentation and evidence of compliance with relevant regulations and standards.
- Conducted thorough testing of raw materials to ensure their suitability for use in manufacturing high-quality products.
- Collaborated with cross-functional teams to pinpoint root causes of defects and implement corrective actions.
- Served as a liaison between the QA team and external auditors during third-party audits or assessments, ensuring smooth communication throughout the process.
- Contributed to the development of training materials for new QA inspectors, ensuring a standardized approach to inspections across the team.
- Maintained up-to-date knowledge of industry advancements by attending workshops, conferences, and other professional development opportunities related to quality assurance practices.
Education
T.L Hanna
Anderson, SC05-2006
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
- First aid and safety
- Care plan management
- Mobility support
- Recording vital signs
- Patient transportation
- Home safety assessments
- Behavioral support
- Interpersonal communication
- Medication organization
- Patient transport
- Schedule management
- Physical therapy support
- [State] Driver's license
- Emotional support
- Transportation assistance
- Bedside care
- Infection control
- Clinical documentation and reporting
- Mobility activities
Accomplishments
- Resolved product issue through consumer testing.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- HHA - Home Health Aide
Languages
English
Professional Working
Timeline
Home Health Aide
Blessed And Highly Favour
04.2024 - 05.2025
Delivery Driver
Veho Muvi
11.2023 - 04.2024
Delivery Driver
DoorDash
12.2021 - 11.2023
Driver
Lyft
11.2020 - 10.2021
Scanner and Package Handler
FedEx
11.2019 - 09.2020
Scanner, Shopping, and Receiving.
Adidas
01.2017 - 04.2019
QA Inspector
BMW
01.2013 - 11.2016
T.L Hanna
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