Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Will Brown

Conroe,US

Summary

Efficient Delivery Associate known for high productivity and ability to complete tasks swiftly. Possess specialized skills in route optimization, time management, and customer service. Excel at communication, problem-solving, and adaptability, ensuring seamless delivery operations and positive client interactions.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Keeper

United Airlines
02.2025 - Current
  • Managed inventory levels to ensure stock availability and minimize shortages.
  • Organized warehouse layout for optimal product accessibility and workflow efficiency.
  • Received and inspected incoming shipments for accuracy and quality assurance.
  • Processed orders by picking, packing, and preparing items for distribution.

Delivery Associate

Amazon
08.2024 - 01.2025
  • Loaded delivery truck with company products according to the daily route plan.
  • Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
  • Maintained accurate logbook of deliveries and pick-ups.

Forklift Operator/Material handler

Home Depot warehouse
01.2024 - 07.2024
  • Results-oriented forklift operator with a strong track record of ensuring timely and accurate delivery of products
  • Experienced in safely operating forklifts and maintaining a clean and organized work area
  • Skilled in problem-solving and effectively communicating with team members to optimize warehouse operations
  • Known for exceptional attention to detail and ability to prioritize tasks
  • Placed and arranged items and packages on pallets for transport
  • Continuously monitored surroundings for potential hazards or obstacles during operation of forklifts
  • Inspected product load for accuracy and safely moved it around warehouse and facility to ensure timely and complete delivery
  • Assisted with loading and unloading freight from delivery vehicles utilizing the appropriate tools

Part time sales associate

Conns Home Plus
06.2023 - 12.2023
  • Tracked customer data and created sales reports, using data to identify opportunities and improve sales
  • Generated sales reports and tracked customer data to ensure sales goals were met
  • Drove sales through customer relationship building and suggestive selling techniques
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
  • Built relationships with potential customers by providing helpful advice on product selection

WAREHOUSE WORKER

McKesson Inc.
04.2022 - 10.2023
  • Operated forklift safely to move, stack, and retrieve products, adhering to safety guidelines and procedures
  • Kept work areas clean and organized, following safety protocols and guidelines, reporting any safety hazards or issues to supervisors promptly
  • Received incoming shipments by unloading trucks, checking for damaged or incorrect items, and verifying accuracy of delivery against shipping documents
  • Enhanced effectiveness and minimized damage by meticulously inspecting incoming products, establishing storage priorities, and neatly stacking products to optimize storage space, confirming easy access and inventory accuracy
  • Maximized order fulfillment efficiency by utilizing pick sheets and handheld devices to locate and pick products from specific lines, certifying accuracy and timely order processing

ASSISTANT COORDINATOR

Conroe Aquatic Center
07.2019 - 03.2021
  • Supported coordination of aquatic programs, including swim lessons, aquatic fitness classes, and special events
  • Aided in managing daily operations of aquatic center, including opening and closing procedures, facility maintenance, and ensuring cleanliness and upheld of safety standards
  • Performed various administrative duties such as scheduling, record-keeping, preparing reports, and contributing with program marketing and promotion efforts
  • Provided exceptional customer service by addressing patron inquiries, facilitating registrations, and resolving issues or concerns in friendly and professional manner, resulting in high customer satisfaction and retention

Sales Representative

FASTSIGNS
07.2019 - 09.2019
  • Generated new leads through cold-calling, networking, and referrals
  • Answered questions regarding store and merchandise
  • Opened and closed cash registers, balanced cash drawers, and made deposits
  • Managed customer accounts by providing accurate information on product availability and pricing

LIFEGUARD/WSI

Conroe Aquatic Center
01.2014 - 06.2019
  • Delivered effective leadership and guidance to lifeguards, swim instructors, and aquatic staff members, enabling adherence to policies and procedures, and promoting safe and welcoming environment for patrons
  • Supervised swimmers to confirm safety, enforce pool rules, and respond quickly and effectively to emergencies or incidents in water
  • Utilized first aid skills to offer immediate care and assistance to individuals in need of medical attention, including administering basic first aid treatments and assessing severity of injuries
  • Oversaw lifeguard schedules, conducted staff training sessions, coordinated rotations and breaks, and served as point of contact for staff and patrons regarding safety and operational matters
  • Implemented American Red Cross curriculum to present personalized swimming instruction to students of diverse ages and skill levels, resulting in noticeable improvements in swimming abilities and water safety skills
  • Maintained CPR certification and readiness to perform cardiopulmonary resuscitation (CPR) in cardiac emergencies, working collaboratively as part of team to provide timely and effective life-saving interventions

Education

Lone Star Community College
Conroe, TX

Skills

  • Product Knowledge
  • Communication Skills
  • Problem-Solving
  • Time Management
  • Team Collaboration
  • Work Ethic
  • Complaint Management
  • Adaptability
  • Training & Mentoring
  • Attention to Detail
  • Conflict Resolution
  • Customer Relationship Management

Certification

  • Sit Down Forklift
  • CPR

Timeline

Store Keeper

United Airlines
02.2025 - Current

Delivery Associate

Amazon
08.2024 - 01.2025

Forklift Operator/Material handler

Home Depot warehouse
01.2024 - 07.2024

Part time sales associate

Conns Home Plus
06.2023 - 12.2023

WAREHOUSE WORKER

McKesson Inc.
04.2022 - 10.2023

Sales Representative

FASTSIGNS
07.2019 - 09.2019

ASSISTANT COORDINATOR

Conroe Aquatic Center
07.2019 - 03.2021

LIFEGUARD/WSI

Conroe Aquatic Center
01.2014 - 06.2019

Lone Star Community College

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