Spreadsheets
Will Clark
Craig,Colorado
Summary
Hardworking and passionate job seeker with strong Customer Service skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Ski Rental Technician
Christy Sports LLC.
Steamboat Springs, CO
11.2019 - 04.2023
- Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Managed multiple tasks in high-volume environment.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Education
Diploma -
Soroco High School
Oak Creek, CO 08.2017 - 03.2021
Skills
Cash register systems
Receipt and refund issuance
Guest inquiries
Training and Development
Cancellations
Reservations
Product knowledge
Good Telephone Etiquette
Customer Assistance
Rental Agreement
Cleaning and sanitizing
Product promotion
Multitasking Abilities
Staff education and training
Software
Excel
Word
Certification
Ski Rental Technician
Timeline
Ski Rental Technician
11-2020
Ski Rental Technician
Christy Sports LLC.
11.2019 - 04.2023
Diploma -
Soroco High School
08.2017 - 03.2021