Will Ralls
Blue Springs,MO
Summary
Dynamic leader with proven expertise in sales and global business development, as well as customer relationship management honed at Harcros Chemicals. Excelled in strategic planning and contract negotiation, driving increased market share and fostering key account relationships. Skilled in financial reporting and team training, adept at translating complex data into actionable strategies.
Achieved notable sales revenue growth through innovative marketing and pricing strategies. Experience managing small teams
Overview
8
8
years of professional experience
Work History
Commercial Manager
Harcros Chemicals
09.2017 - Current
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Strengthened team and organization by recruiting and hiring Number qualified employees.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
- Increased market share Number% by improving responsiveness and timeliness to customer needs.
- Built relationships with clients to establish new contracts.
- .Led successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Increased sales revenue by developing and implementing effective marketing strategies for commercial products.
- Devised pricing methodologies and industry strategies through economic and business analysis.
- Coordinated trade shows and other promotional events, showcasing company offerings effectively to prospective clients.
- Analyzed sales data to identify opportunities for expansion into new markets, driving increased market share.
- Established a robust sales pipeline by cultivating leads through targeted prospecting efforts.
- Managed key corporate accounts
- Part of the sustainability team
- Managed the digital sales lead platform
Inside Sales Representative
Harcros Chemicals
09.2016 - 09.2017
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
Master Of Business Administration - General
University of Central Missouri
Warrensburg, MO05.2018
Bachelor Of Science - Computer Science
Columbia College
Columbia, MO05.2016
Skills
- Operations management
- Team Training
- Contract terms negotiation
- Customer relationship management
- Strategic planning
- Financial reporting
- Key account management
- Sales support
- Product management
- Export compliance
- Key performance indicators
- New business opportunities
- Contract negotiation
- Strategic marketing
- Pricing strategy
- Statistical forecasting
Timeline
Commercial Manager
Harcros Chemicals
09.2017 - Current
Inside Sales Representative
Harcros Chemicals
09.2016 - 09.2017
Master Of Business Administration - General
University of Central Missouri
Bachelor Of Science - Computer Science
Columbia College