
Results-driven service manager with extensive experience overseeing multiple service crews. Expertise in logistics, inventory management, and safety compliance. Committed to driving efficiency and enhancing customer satisfaction through effective team leadership.
• Managing multiple pool service crews and office personnel
• Responsible for inventory management, orders, receiving, and warehouse management
• Managing maintenance schedules on service fleet vehicles
• Scheduling incoming service appointments
• Harvesting sales leads via phone and email
• Billing
• Coaching and training field and office staff
• Tracking and increasing revenue while maintaining budgets
• Filling warranty claims
• Interviewing, hiring, disciplinary documentation, firing
• Conducting regular safety meetings
• Filling incident reports
• Coordinating with other locations to fulfill staffing and inventory needs