Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Awalt

Houston

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

23
23
years of professional experience
1999
1999
years of post-secondary education

Work History

Assistant Manager

AutoZone
Webster
03.2025 - 10.2025
  • Assisted in managing daily store operations and inventory control.
  • Supported team in delivering exceptional customer service experiences.
  • Coordinated employee schedules to ensure adequate coverage and support.

Service Manager

Sun Automotive
Austin
03.2022 - 11.2023
  • Managed daily operations and ensured efficient workflow in service department.
  • Trained and mentored staff on customer service best practices and operational procedures.
  • Coordinated repair schedules to optimize technician productivity and service delivery.
  • Resolved customer complaints promptly and effectively to maintain satisfaction levels.
  • Implemented process improvements to enhance service quality and team efficiency.
  • Maintained compliance with safety regulations and company policies in the workplace.
  • Resolved customer complaints in a timely manner.
  • Developed and maintained relationships with customers, vendors, and suppliers.

General Manager

Bridgestone Retail Operations LLC.
Dickinson
03.2003 - 11.2021
  • Oversaw daily operations of retail locations ensuring efficient service delivery.
  • Managed team performance through regular training and feedback sessions.
  • Developed and implemented strategic plans to enhance customer satisfaction.
  • Coordinated inventory management processes to optimize stock levels.
  • Implemented cost-control measures to improve operational efficiency.
  • Fostered a positive work environment promoting teamwork and collaboration.
  • Ensured compliance with safety standards and company policies across all locations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Administered employee discipline through verbal and written warnings.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Tracked monthly sales to generate reports for business development planning.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.

Education

Cooper High School
Abilene, TX

Skills

  • Inventory management
  • Customer relationship management
  • Employee training
  • Process improvement

Timeline

Assistant Manager

AutoZone
03.2025 - 10.2025

Service Manager

Sun Automotive
03.2022 - 11.2023

General Manager

Bridgestone Retail Operations LLC.
03.2003 - 11.2021

Cooper High School
William Awalt