William Batson
Castle Rock,CO
Summary
Motivated leader looking to start a law enforcement career. Received knowledge and skills in school and through a variety of jobs. Eager to begin a arduous but rewarding journey.
Overview
12
12
years of professional experience
Work History
Shift Lead
Starbucks
07.2025 - Current
- Led team meetings to discuss operational goals and enhance communication among staff.
- Monitored employee performance and provided constructive feedback regularly.
- Ensured compliance with health and safety regulations during all shifts.
- Supported inventory audits to verify stock levels and reduce discrepancies.
- Completed store opening and closing procedures and balanced tills.
- Acted as proxy store manager when store manager was away.
Barista
Starbucks
04.2024 - 06.2025
- Prepared and served a variety of specialty beverages according to standardized recipes.
- Maintained high standards of cleanliness and organization in the workspace.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Utilized effective communication skills to understand and meet customer preferences.
- Resolved customer complaints promptly to enhance overall satisfaction.
Delivery Driver
Domino's Pizza
11.2022 - 08.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Sales Manager
DCF Guns
08.2020 - 10.2022
- Coordinated team efforts to enhance collaboration and drive overall sales performance.
- Trained and mentored new sales staff, fostering a culture of continuous improvement.
- Analyzed market data to identify emerging opportunities and inform sales tactics.
- Oversaw the extensive paperwork and record keeping required for the legal sale of firearms.
- Performed regular maintenance on the shooting range.
- Provided basic level pistol and carbine training.
- Received advanced level pistol and carbine training.
Barista and Frycook
C&C Coffee and Kitchen
08.2018 - 06.2020
- Prepared a variety of coffee beverages with precision and attention to customer preferences.
- Managed inventory levels to ensure adequate stock of coffee and kitchen supplies.
- Ensured compliance with health and safety regulations during food preparation.
- Cleaned and maintained espresso machines and kitchen equipment for optimal performance.
- Trained new staff on beverage preparation and customer service protocols.
- Provided exceptional customer service by resolving issues promptly and effectively.
- Executed opening and closing procedures to ensure smooth daily operations.
Resident Shepherd
Liberty University Office of Spiritual Development
05.2018 - 01.2020
- Oversaw the spiritual and mental wellbeing of 70 men on a residential hall.
- Led a team of group leaders and facilitated their ability to care for the men in their groups.
- Was avail to the men on the hall 24/7 including responding to emergencies.
Shift Lead
Sodexo USA
10.2017 - 12.2019
- Led daily operations, ensuring smooth workflow and adherence to company policies.
- Conducted performance evaluations to identify areas for employee development and improvement.
- Monitored inventory levels, placing orders to maintain stock and reduce shortages.
- Coordinated with management to develop strategies for increasing service quality.
Team Leader
Chick-fil-A
05.2014 - 08.2018
- Monitored team performance metrics to ensure adherence to operational standards.
- Developed and executed process improvement initiatives, enhancing workflow efficiency.
- Resolved customer complaints by collaborating with team members to find solutions.
Education
Bachelor of Science - Criminal Justice
Liberty University
Lynchburg, VA10-2021
Skills
- Conflict resolution
- Work delegation
- Staff development
- Regulatory compliance
- Operations management
- Firearm safety
- Firearms training
- Background checks
- Store maintenance
- Security awareness
- Former Reid Institute Certified Interrogator
Accomplishments
Achieved Rank of Eagle Scout.
Languages
Spanish
Limited Working
Timeline
Shift Lead
Starbucks
07.2025 - Current
Barista
Starbucks
04.2024 - 06.2025
Delivery Driver
Domino's Pizza
11.2022 - 08.2023
Sales Manager
DCF Guns
08.2020 - 10.2022
Barista and Frycook
C&C Coffee and Kitchen
08.2018 - 06.2020
Resident Shepherd
Liberty University Office of Spiritual Development
05.2018 - 01.2020
Shift Lead
Sodexo USA
10.2017 - 12.2019
Team Leader
Chick-fil-A
05.2014 - 08.2018
Bachelor of Science - Criminal Justice
Liberty University