William Bayne
Pittsburgh,Pa
Summary
Information Technology Professional with extensive experience exceeding 20 years, including over 10 years dedicated to Telecomm industry.
Overview
28
28
years of professional experience
Work History
Security Officer
Allied Universal Security Services
03.2025 - Current
- Monitored access points to ensure security of premises and personnel.
- Conducted regular patrols to identify and address potential safety hazards.
- Responded swiftly to incidents, coordinating with law enforcement as needed.
- Trained new security staff on protocols and emergency procedures.
- Implemented improved surveillance techniques to enhance monitoring capabilities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Transport Engineer
Verizon Wireless
03.2010 - 08.2010
- Created and updated database records in Xng (Granite).
- Ordered DS1 Circuits from various vendors
- Created Database System for all equipment
- Created Database for all Telecomm Configurators
Telecomm Provisioner
Level 3 Communications
12.2007 - 01.2009
- Worked in the Metro Provisioning center provisioning customer circuit on all bandwidths in all cities nationwide
- Created Customer Circuits from end to end
- Tested and repaired customer ordered circuits
- Worked on various Telecomm Multiplexers
Telecomm Switchman
Verizon
03.1998 - 02.2007
- Worked in the Network Control Center - Transport Maintenance; provided technical support on various Telecommunications troubles.
- Provisioning Circuits through multiple equipment
- Resolve circuit failure by working with the field personnel
- Tier 2 support for outages
Education
Associates - Maintenance Electricity
Triangle Tech
01.1996
Associates - Computer Operations
Computer Systems Institute
01.1981
Skills
- Equipment handling: Granite, Nortel, Lucent, Dacs, Fujitsu
- Incident documentation and reporting
- Surveillance and patrol operations
- Attention to detail in security tasks
- Exceptional customer service skills
- Conflict de-escalation techniques
- Visitor management and tracking
Timeline
Security Officer
Allied Universal Security Services
03.2025 - Current
Transport Engineer
Verizon Wireless
03.2010 - 08.2010
Telecomm Provisioner
Level 3 Communications
12.2007 - 01.2009
Telecomm Switchman
Verizon
03.1998 - 02.2007
Associates - Maintenance Electricity
Triangle Tech
Associates - Computer Operations
Computer Systems Institute
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